The role of intellectual capital in building a competitive advantage for companies from the Baltic Sea Region in the transport, shipping and logistic industry (TSL)

The role of intellectual capital in building a competitive advantage for companies from the Baltic Sea Region in the transport, shipping and logistic industry (TSL)

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The purpose of this article is to define the role of intellectual capital in companies with TSL branch in building a competitive advantage in a changing economy.In addition, gruvi golden lager the author made an attempt to assess the facts of intellectual capital management in Polish enterprises and identify conditions that accompany this process.Founded research objectives will be achieved on the basis of an analysis of theoretical materials and conducted by the author, in 2017 (100 companies from the BSR from the TSL sector), empirical research.Their main objectives were: to determine the degree of the concept of human capital management in the surveyed entities, identify the main determinants of and barriers to the development of this concept, to determine the effect of application of this concept in practice while building a competitive advantage.

The study was designed replica beach walk candle as a standard general questionnaire describing the audited entity, as well as individual interviews with business owners (100 persons) and managers at various levels (300 persons).Made analysis showed the role of intellectual capital in building a competitive advantage in the surveyed enterprises - mainly in areas related to raising and maintaining the quality of services and the optimization of the employed staff.